In Germany, the emergency medical care system is efficient and provides two main options for immediate assistance depending on the severity of the situation:

1. Dialing 112 for Emergency Medical Assistance:
In the case of a life-threatening emergency or serious health issues, or if you’re uncertain about the situation’s severity, you should immediately call 112. This is the universal emergency number in Germany, and it connects you directly to the emergency medical services. Whether you’re at home, on the road, or in a public place, dialing 112 will ensure that you receive the help you need. This number is toll-free and valid across the country. When you call, you’ll be connected to an operator who will assess the situation and send an ambulance to your location. The ambulance service is fast, with the goal of reaching the patient within 15 minutes. This service is available at any time, day or night, so you can rely on it during any medical emergency.

2. Going to the Accident and Emergency (A&E) Department:
For urgent but non-life-threatening situations, visit the A&E department at your nearest hospital. A&E departments in Germany are open 24/7 and handle various medical emergencies. You can go directly without an appointment. Medical professionals will assess and treat conditions like fractures, severe injuries, or acute illnesses, providing timely care for non-life-threatening issues.

After-Hours Care: In addition to these options, Germany offers after-hours care for those who need medical attention outside regular office hours. This includes weekend, holiday, and nighttime care provided by on-call services, which are available from hospitals, general practitioners (GPs), and pharmacies. During such times, many local newspapers, online platforms, and health insurance websites will publish daily lists of on-call physicians and pharmacies, making it easier for you to find help when your regular doctor is unavailable. These on-call professionals can provide advice, emergency care, and prescriptions if needed.

The German healthcare system ensures that no matter the hour, you have access to the care you need. The 112 emergency number ensures a quick response in life-threatening situations, while A&E departments and after-hours services handle urgent but non-life-threatening situations efficiently. Whether you’re at home, on the road, or in need of treatment, the system responds to medical needs swiftly and effectively.